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Terms & Conditions

1. INTRODUCTION
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 TH E S E     T E R M S     A N D     C O N D I T I O N S    G O V E R N     Y O U R    U S E     O F     O U R    W E B S I T E .
C O L L E C T I V E L Y T H E S E D O C U M E N T S A R E T E R M E D A S T H E “ T E R M S ” .
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  • THESE   TERMS   WILL   APPLY   TO   ANY   CONTRACT   BETWEEN   US   FOR   THE    SALE   OF   PRODUCTS   TO YOU (“CONTRACT”). PLEASE READ THESE TERMS CAREFULLY AND MAKE SURE THAT YOU UNDERSTAND THEM, BEFORE ORDERING ANY PRODUCTS FROM OUR SITE.
  • YOU MUST BE AT LEAST 18 YEARS OF AGE TO USE OUR WEBSITE; BY USING OUR WEBSITE OR AGREEING TO THESE TERMS AND CONDITIONS, YOU WARRANT AND REPRESENT TO US THAT YOU ARE AT LEAST 18 YEARS OF AGE.
  • BY USING OUR WEBSITE, YOU ACCEPT THESE TERMS AND CONDITIONS IN FULL; ACCORDINGLY, IF YOU DISAGREE WITH THESE TERMS AND CONDITIONS OR ANY PART OF THESE TERMS AND CONDITIONS, YOU MUST NOT USE OUR WEBSITE.
  • IF YOU REGISTER WITH OUR WEBSITE, SUBMIT ANY MATERIAL TO OUR WEBSITE OR USE ANY OF OUR WEBSITE SERVICES, WE WILL ASK YOU TO EXPRESSLY AGREE TO THESE TERMS AND CONDITIONS. IF YOU REFUSE TO ACCEPT THESE TERMS, YOU WILL NOT BE ABLE TO ORDER ANY PRODUCTS FROM OUR SITE.
  • OUR WEBSITE USES COOKIES; BY USING OUR WEBSITE OR AGREEING TO THESE TERMS AND CONDITIONS, YOU CONSENT TO OUR USE OF COOKIES IN ACCORDANCE WITH THE TERMS OF OUR PRIVACY AND COOKIES POLICY.
  • WE AMEND THESE TERMS FROM TIME TO TIME. PLEASE CHECK THESE TERMS TO ENSURE YOU UNDERSTAND THE TERMS WHICH WILL APPLY AT THAT TIME.
 
 
2. C O N T A C T I N G  U S
 
 
2 . 1 . I F   Y O U   W I S H   T O   C A N C E L   A N Y   C O N T R A C T   O R   T O   C O N T A C T   U S   F O R   A N Y O T H E R R E A S O N ,   I N C L U D I N G   B E C A U S E   Y O U   H A V E   A N Y   C O M P L A I N T S ,   Y O U   C A N C O N T A C T U S B Y E M A I L U S I N G I N F O @ C I G A R S A U S . C O M . A U .
 
3. U S E O F T H I S W E B S I T E
 
 
3 . 1 .   T H E S E   T E R M S   S E T   O U T   H O W   Y O U   M A Y    U S E   O U R   W E B S I T E .    I F   Y O U   D O N O T   A G R E E    T O    T H E S E    T E R M S ,    Y O U    S H O U L D    N O T   U S E    T H E    W E B S I T E .    Y O U S H O U L D R E A D   A L L   T H E   T E R M S   P R I O R   T O   U S I N G   T H E   W E B S I T E .   Y O U   S H O U L D A L S O    S A V E     A N D / O R     P R I N T    O U T    A     C O P Y    O F     T H E S E     T E R M S     F O R     F U T U R E R E F E R E N C E .
 
 
4. M I N I M U M A G E
 
  • YOU MAY ONLY USE OUR WEBSITE AND/ OR PURCHASE PRODUCTS FROM OUR WEBSITE IF YOU ARE THE GREATER OF 18 YEARS OLD OR THE THEN RELEVANT MINIMUM AGE FOR PURCHASING TOBACCO PRODUCTS IN AUSTRALIA.
  • WE MAY ASK FOR PROOF OF YOUR AGE IN CONNECTION WITH ANY PURCHASE YOU MAKE FROM US.
 
  1. A C C E S S I N G O U R W E B S I T E
  • USE OF THIS WEBSITE CONSTITUTES YOUR ACKNOWLEDGEMENT AND ACCEPTANCE OF THESE TERMS FROM THE DATE ON WHICH YOU FIRST USE THE WEBSITE.
  • YOU ARE GRANTED A TEMPORARY, PERSONAL, REVOCABLE, NON-EXCLUSIVE, NON-TRANSFERABLE RIGHT TO ACCESS AND USE THE WEBSITE, FOR NON-COMMERCIAL USE ONLY, IN ACCORDANCE WITH THESE TERMS.
  • BY ACCESSING, USING, DOWNLOADING MATERIALS FROM AND/OR UPLOADING MATERIALS TO THIS WEBSITE, YOU AGREE ON YOUR OWN BEHALF AND ON BEHALF OF EACH ENTITY AND PERSON ON WHOSE BEHALF YOU ACT TO ABIDE BY THESE TERMS OF USE.
  • IF THESE TERMS OF USE ARE NOT ACCEPTED IN FULL, YOU DO NOT HAVE PERMISSION TO ACCESS THE CONTENTS OF THIS WEBSITE AND THEREFORE MUST NOT ACCESS OR USE AND MUST CEASE TO USE THIS WEBSITE IMMEDIATELY.
  • WE RESERVES THE RIGHT TO CHANGE THESE TERMS OF USE AT ANY TIME BY POSTING CHANGES ONLINE AND IT IS YOUR RESPONSIBILITY TO REFER TO AND COMPLY WITH THESE TERMS OR USE ON ACCESSING THE WEBSITE.
  • YOUR CONTINUED USE OF THIS WEBSITE AFTER CHANGES ARE POSTED CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS OF USE AS MODIFIED. IF THERE IS ANY CONFLICT BETWEEN THESE TERMS OF USE AND RULES AND/OR SPECIFIC TERMS OF USE APPEARING ON THIS WEBSITE RELATING TO SPECIFIC MATERIAL THEN THE LATTER SHALL PREVAIL.
  • WE RESERVE THE RIGHT TO WITHDRAW, VARY OR SUSPEND THE SERVICE AT ANY TIME WITHOUT NOTICE.
  • YOU ARE RESPONSIBLE FOR MAKING ALL ARRANGEMENTS NECESSARY TO ACCESS THIS WEBSITE. YOU ARE ALSO RESPONSIBLE FOR ENSURING THAT ALL PERSONS ACCESSING OUR WEBSITE THROUGH YOUR INTERNET CONNECTION ARE AWARE OF THESE TERMS.
 
 
 
 
5. R E L I A N C E O N I N F O R M A T I O N P O S T E D
 
 
5 . 1 .   M A T E R I A L S   P O S T E D    O N    O U R   W E B S I T E   A R E   N O T    I N T E N D E D   A S   A D V I C E A N D   S H O U L D   N O T   B E   R E L I E D   U P O N   A S   S U C H .   W E   T H E R E F O R E   D I S C L A I M   A L L L I A B I L I T Y   A N D   R E S P O N S I B I L I T Y A R I S I N G F R O M   A N Y   R E L I A N C E P L A C E D O N S U C H I N F O R M A T I O N T O T H E F U L L E S T E X T E N T P E R M I S S I B L E B Y A U S T R A L I A N L A W .
 
 
5 . 2 .    W H I L S T    “ W E ” ,    T H E    O W N E R ,    E N D E A V O U R    T O    P U B L I S H    U P - TO - D A T E I N F O R M A T I O N   O N    T H E    W E B S I T E ,    T H E    I N F O R M A T I O N    M A Y    N E V E R T H E L E S S B E C O M E    O U T    O F    D A T E    O V E R    T I M E .    T O    T H E    E X T E N T    P E R M I T T E D    B Y    A L L R E L E V A N T L A W S , N O L I A B I L I T Y I S A C C E P T E D B Y U S O R A N Y O F O U R A F F I L I A T E S F O R   A N Y   I N A C C U R A C Y    O R   I N C O M P L E T E N E S S    O F    T H I S    W E B S I T E    O R    F O R    T H E F A I L U R E T O U P D A T E T H E I N F O R M A T I O N C O N T A I N E D O N T H I S W E B S I T E .
 
 
 
 
6. REGISTRATION AND SECURITY
 
  • SHOULD WE CHOOSE TO PROVIDE MEMBER-BASED SERVICES (“SERVICES”) ON THE WEBSITE, WHEN YOU REGISTER TO USE THESE SERVICES, YOU MAY BE REQUIRED TO PROVIDE CERTAIN PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOURSELF. YOU AGREE TO PROVIDE TRUE, ACCURATE AND COMPLETE INFORMATION ABOUT YOURSELF, AND TO UPDATE YOUR INFORMATION WHEN IT CHANGES.
  • IF YOU PROVIDE ANY INFORMATION THAT IS UNTRUE OR INACCURATE, NOT CURRENT, OR INCOMPLETE, OR IF WE SUSPECT THAT YOUR INFORMATION IS UNTRUE, INACCURATE, OR INCOMPLETE, THEN WE MAY, IN ITS SOLE DISCRETION, SUSPEND, TERMINATE, OR REFUSE FUTURE ACCESS TO YOUR MEMBERSHIP IN THESE SERVICES.
  • ANY PERSONALLY IDENTIFIABLE INFORMATION PROVIDED AT POINTS OF REGISTRATION ON THE WEBSITE WILL BE SUBJECT TO THE PRIVACY POLICY.
  • UPON ANY REGISTRATION ON OUR WEBSITE, YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND ARE RESPONSIBLE FOR ALL ACTIVITIES THAT ARE CARRIED OUT UNDER THEM.
  • WE DO NOT HAVE THE MEANS TO CHECK THE IDENTITIES OF PEOPLE USING THE WEBSITE AND WILL NOT BE LIABLE WHERE YOUR USERNAME OR PASSWORD IS USED BY SOMEONE ELSE.
  • YOU AGREE TO NOTIFY US IMMEDIATELY BY EMAIL TO INFO@CIGARSAUS.COM.AU IF YOU ARE AWARE OF YOUR ACCOUNT WITH US BEING COMPROMISED IN ANY WAY.
 
 
 
7. INTELLECTUAL PROPERTY
 
  • YOU MAY ACCESS, VIEW AND PRINT OUT ONE COPY OF THIS WEBSITE AND ALL INFORMATION, IMAGES, AND OTHER CONTENT DISPLAYED ON THE WEBSITE (“MATERIALS“) STRICTLY IN ACCORDANCE WITH THESE TERMS.
  • YOU MAY ONLY VIEW, PRINT OUT, USE, QUOTE FROM AND CITE THE WEBSITE AND THE MATERIALS FOR YOUR OWN PERSONAL, NON-COMMERCIAL USE AND ON THE CONDITION THAT YOU GIVE APPROPRIATE ACKNOWLEDGEMENT WHERE APPROPRIATE TO US.
  • NOTHING CONTAINED HEREIN SHALL BE CONSTRUED AS CONFERRING BY IMPLICATION, ESTOPPEL OR OTHERWISE ANY LICENCE OR RIGHT UNDER OR IN RESPECT OF ANY INTELLECTUAL PROPERTY RIGHTS BELONGING TO US, OUR ASSOCIATED COMPANIES OR ANY OTHER THIRD PARTY.
  • ALL INTELLECTUAL PROPERTY RIGHTS IN AND TO THE WEBSITE AND THE MATERIALS ARE EITHER OWNED BY OR LICENSED TO US AND YOUR USE OF THE WEBSITE AND MATERIALS IS SUBJECT TO THE FOLLOWING RESTRICTIONS.
  • YOU MUST NOT:
    • ​REMOVE ANY COPYRIGHT OR OTHER PROPRIETARY NOTICES CONTAINED IN THE MATERIALS;
    • USE ANY MATERIALS FROM THE WEBSITE IN ANY MANNER THAT MAY INFRINGE ANY COPYRIGHT, INTELLECTUAL PROPERTY RIGHT OR PROPRIETARY RIGHT OF US OR ANY THIRD PARTIES; OR
    • REPRODUCE, MODIFY, DISPLAY, PERFORM, PUBLISH, DISTRIBUTE, DISSEMINATE, BROADCAST, FRAME, COMMUNICATE TO THE PUBLIC OR CIRCULATE TO ANY THIRD PARTY OR EXPLOIT THIS WEBSITE AND/OR THE MATERIALS FOR ANY COMMERCIAL PURPOSE, WITHOUT OUR PRIOR WRITTEN CONSENT.
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​8. TRADE MARKS
 
  • WE EXPRESSLY AND WITHOUT LIMITATION RESERVE ALL RIGHTS IN AND TO THE CIGARSAUS DOMAIN NAME AND ALL RELATED DOMAINS AND SUB-DOMAINS, THE NAME, OUR LOGO, SERVICE MARKS, TRADING NAMES AND/OR TRADE MARKS.
  • OTHER TRADE MARKS, PRODUCTS AND COMPANY NAMES MENTIONED ON THE WEBSITE MAY BE TRADEMARKS OF THEIR RESPECTIVE OWNERS OR LICENSORS AND THE RIGHTS IN SUCH MARKS ARE RESERVED TO THEIR RESPECTIVE OWNERS OR LICENSORS.
 
 
 
9. ACCEPTABLE USE
 
  • YOU MAY USE OUR WEBSITE ONLY FOR LAWFUL PURPOSES AND WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION, TO TERMINATE YOUR USE OF THE WEBSITE. YOU MAY NOT USE OUR WEBSITE:
    • ​IN ANY WAY THAT BREACHES ANY APPLICABLE LOCAL, NATIONAL OR INTERNATIONAL LAW OR REGULATION.
    • IN ANY WAY THAT IS UNLAWFUL OR FRAUDULENT, OR HAS ANY UNLAWFUL OR FRAUDULENT PURPOSE OR EFFECT.
    • FOR THE PURPOSE OF HARMING OR ATTEMPTING TO HARM MINORS IN ANY WAY.
    • TO TRANSMIT, OR PROCURE THE SENDING OF, ANY UNSOLICITED OR UNAUTHORISED ADVERTISING OR PROMOTIONAL MATERIAL OR ANY OTHER FORM OF SIMILAR SOLICITATION (SPAM).
    • TO KNOWINGLY TRANSMIT ANY DATA, SEND OR UPLOAD ANY MATERIAL THAT CONTAINS VIRUSES, TROJAN HORSES, WORMS, TIME-BOMBS, KEYSTROKE LOGGERS, SPYWARE, ADWARE OR ANY OTHER HARMFUL PROGRAMS OR SIMILAR COMPUTER CODE DESIGNED TO ADVERSELY AFFECT THE OPERATION OF ANY COMPUTER SOFTWARE OR HARDWARE.
 
10. ​LINKING TO OUR WEBSITE
 
  • YOU MAY TO ANY PAGE OF THE WEBSITE PROVIDED THAT YOU DO SO IN A WAY THAT IS FAIR AND LEGAL AND WHICH DOES NOT DAMAGE OUR REPUTATION OR TAKE ADVANTAGE OF IT. FOR THE AVOIDANCE OF DOUBT, THE LINKING SITE MUST NOT CONTAIN ANY ADULT OR ILLEGAL MATERIAL OR ANY MATERIAL THAT IS OFFENSIVE, HARASSING OR OTHERWISE OBJECTIONABLE.
  • YOU MUST NOT LINK TO OUR WEBSITE IN SUCH A WAY AS TO SUGGEST ANY FORM OF ASSOCIATION, APPROVAL OR ENDORSEMENT ON OUR PART WHERE NONE EXISTS. YOU MUST NOT REMOVE OR OBSCURE BY FRAMING OR OTHERWISE, ADVERTISEMENTS, ANY COPYRIGHT NOTICE, OR OTHER INFORMATION PUBLISHED ON THE WEBSITE. OUR WEBSITE MUST NOT BE FRAMED ON ANY OTHER SITE.
  • IF YOU WISH TO MAKE ANY USE OF MATERIAL ON OUR WEBSITE OTHER THAN THAT SET OUT ABOVE, PLEASE CONTACT: INFO@CIGARSAUS.COM.AU
 
11. THIRD PARTY WEBSITES
 
  • OUR WEBSITE AND/OR THE MATERIALS MAY CONTAIN LINKS TO THIRD PARTY WEBSITES. IF YOU DECIDE TO VISIT ANY THIRD PARTY SITE, YOU DO SO AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR THE CONTENT, ACCURACY OR OPINIONS EXPRESSED IN SUCH WEBSITES. LINKS DO NOT IMPLY THAT WE ARE, OR OUR WEBSITE IS, AFFILIATED TO OR ASSOCIATED WITH SUCH SITES.
  • PLEASE REMEMBER THAT WHEN YOU USE A LINK TO GO FROM OUR WEBSITE TO ANOTHER WEBSITE, THESE TERMS INCLUDING OUR PRIVACY & COOKIES POLICY IS NO LONGER IN EFFECT. YOUR BROWSING AND INTERACTION ON ANY OTHER WEBSITE, INCLUDING WEBSITES WHICH ARE LINKED TO OURS IS SUBJECT TO THAT WEBSITE’S OWN RULES AND POLICIES. PLEASE READ THOSE RULES AND POLICIES BEFORE PROCEEDING.
 
12. INDEMNITY
 
  • YOU AGREE TO COMPENSATE US AND OUR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND APPLICABLE THIRD PARTIES IN FULL FROM AND AGAINST ALL THIRD PARTY CLAIMS, LIABILITIES, LOSSES AND EXPENSES (INCLUDING REASONABLE LEGAL FEES) SUFFERED BY SUCH PERSONS ARISING OUT OF, OR RELATED TO OR WHICH MAY ARISE FROM ANY BREACH BY YOU OF ANY TERM OF THESE TERMS.
 
13. SERVICED COUNTRIES
 
  • THIS WEBSITE IS PROVIDED FOR INTERNATIONAL USERS, HOWEVER, WILL BE OPTIMISED FOR AUSTRALIAN USE.
 
14. DISCLAIMER
 
  • WHILE WE ENDEAVOUR TO ENSURE THAT THE INFORMATION AND OTHER MATERIALS CREATED BY US AND INCLUDED ON THIS WEBSITE ARE CORRECT, SUCH INFORMATION AND OTHER MATERIALS MAY CONTAIN, INTER ALIA, INACCURACIES AND TYPOGRAPHICAL ERRORS.
  • WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIALS ON THIS WEBSITE OR THE RELIABILITY OF ANY STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE WEBSITE (INCLUDING, WITHOUT LIMITATION, THE AVAILABILITY OF A PARTICULAR PROGRAMME AND/OR THE INFORMATION PROVIDED BY THIRD PARTIES THROUGH THE USE OF THE WEBSITE).
  • YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH STATEMENT OR INFORMATION SHALL BE AT YOUR SOLE RISK. WE RESERVE THE RIGHT, IN ITS SOLE DISCRETION, TO EDIT AT ANY TIME ANY PART OF THE WEBSITE AND TO MAKE CHANGES TO THE WEBSITE AND TO ANY EVENTS MATERIALS, PRODUCTS, PROGRAMMES, PROGRAMS, SERVICES OR PRICES DESCRIBED IN THE WEBSITE AT ANY TIME WITHOUT NOTICE.
 
15. EXCLUSION AND LIMITATION OF LIABILITY
 
  • ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING THIS WEBSITE), AND ANY OF OUR ASSOCIATED COMPANIES AND THE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS OF ANY OF THEM, EXCLUDE ALL LIABILITY AND RESPONSIBILITY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGES, OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION, AND WHETHER IN TORT INCLUDING WITHOUT LIMITATION NEGLIGENCE, CONTRACT OR OTHERWISE) IN CONNECTION WITH
 
(I)  THIS WEBSITE IN ANY WAY; OR
 
(II)  THE MATERIALS ON OR REMOVED FROM THIS WEBSITE;
 
(III)  THE USE, INABILITY TO USE OR THE RESULTS OF USE OF THIS WEBSITE;
 
(IV)  ANY WEBSITES LINKED TO THIS WEBSITE.
 
  • NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR:
 
(I)  DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE (AS SUCH TERM IS DEFINED BY THE UNFAIR CONTRACT TERMS ACT 1977); OR
 
(II)  FRAUD; OR
 
(III)  MISREPRESENTATION AS TO A FUNDAMENTAL MATTER; OR
 
(IV)  ANY LIABILITY, WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
 
 
T E R M S   R E L A T I N G T O P U R C H A S E S
 
16. I F Y O U A R E A B U S I N E S S C U S T O M E R
 
 
16.1. T H E S E    T E R M S   A N D   A N Y    D O C U M E N T   E X P R E S S L Y    R E F E R R E D   T O   I N T H E M    C O N S T I T U T E    T H E    E N T I R E    A G R E E M E N T    B E T W E E N    Y O U    A N D    U S    A N D S U P E R S E D E   A N D     E X T I N G U I S H     A L L     P R E V I O U S     A G R E E M E N T S ,     P R O M I S E S , A S S U R A N C E S ,      W A R R A N T I E S ,       R E P R E S E N T A T I O N S       A N D       U N D E R S T A N D I N G S B E T W E E N U S , W H E T H E R W R I T T E N O R O R A L , R E L A T I N G T O I T S S U B J E C T M A T T E R .
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1 6. 2 .           Y O U A C K N O W L E D G E   T H A T   I N   E N T E R I N G   I N T O   T H I S   C O N T R A C T   Y O U D O     N O T     R E L Y     O N     A N Y     S T A T E M E N T ,     R E P R E S E N T A T I O N ,     A S S U R A N C E     O R W A R R A N T Y ( W H E T H E R   M A D E   I N N O C E N T L Y   O R   N E G L I G E N T L Y )   T H A T   I S   N O T   S E T O U T I N T H E S E T E R M S O R A N Y D O C U M E N T E X P R E S S L Y R E F E R R E D T O I N T H E M .
 
1 6 . 3 .           Y O U  A N D   W E   A G R E E   T H A T   N E I T H E R   O F U S   S H A L L   H A V E   A N Y   C L A I M F O R      I N N O C E N T      O R       N E G L I G E N T       M I S R E P R E S E N T A T I O N       O R       N E G L I G E N T M I S S T A T E M E N T  B A S E D  O N  A N Y  S T A T E M E N T  I N  T H I S           C O N T R A C T .
 
1 6 . 4 .           I F   Y O U   A R E   N O T   A   C O N S U M E R ,   Y O U   C O N F I R M    T H A T   Y O U   H A V E A U T H O R I T Y T O B I N D   A N Y B U S I N E S S   O N   W H O S E B E H A L F   Y O U   U S E   O U R   S I T E   T O P U R C H A S E P R O D U C T S .
 
 
1 7 .   H O W   T H E  C O N T R A C T  U S  F O R M E D  B E T W E E N  Y O U  A N D  U S
 
 
1 7 . 1 .           O U R S H O P P I N G   P A G E S   W I L L   G U I D E   Y O U   T H R O U G H   T H E   S T E P S   Y O U N E E D   T O   T A K E    T O    P L A C E   A N   O R D E R   W I T H   U S .    O U R   O R D E R   P R O C E S S   A L L O W S Y O U T O C H E C K A N D A M E N D A N Y E R R O R S B E F O R E S U B M I T T I N G Y O U R O R D E R T O U S . P L E A S E T A K E   T H E   T I M E   T O   R E A D   A N D   C H E C K   Y O U R O R D E R A T E A C H   P A G E O F T H E O R D E R P R O C E S S .
 
 
1 7 . 2 .           A F T E R Y O U P L A C E A N   O R D E R ,   Y O U   W I L L   R E C E I V E   A N   E - M A I L   F R O M U S    A C K N O W L E D G I N G    T H A T    W E    H A V E     R E C E I V E D    Y O U R    O R D E R .     H O W E V E R , P L E A S E    N O T E    T H A T    T H I S    D O E S    N O T    M E A N    T H A T    Y O U R    O R D E R    H A S    B E E N A C C E P T E D .
 
 
1 7 . 3 .           W E W I L L   C O N F I R M   O U R A C C E P T A N C E   T O   Y O U   B Y S E N D I N G   Y O U   A N E - M A I L     T H A T    C O N F I R M S     T H A T    T H E     P R O D U C T S     H A V E     B E E N     D I S P A T C H E D ( D I S P A T C H    C O N F I R M A T I O N ) .    T H E    C O N T R A C T    B E T W E E N    U S    W I L L    O N L Y    B E F O R M E D W H E N W E S E N D Y O U T H E D I S P A T C H C O N F I R M A T I O N .
 
 
1 7 . 4 .          I F W E A R E U N A B L E T O S U P P L Y Y O U W I T H A P R O D U C T , F O R E X A M P L E B E C A U S E   T H A T    P R O D U C T    I S    N O T    I N    S T O C K    O R    N O    L O N G E R    A V A I L A B L E    O R B E C A U S E   W E   C A N N O T   M E E T   Y O U R   R E Q U E S T E D   D E L I V E R Y   D A T E   O R   B E C A U S E O F A N E R R O R I N T H E P R I C E O N O U R S I T E W E W I L L I N F O R M Y O U O F T H I S B Y E - M A I L   A N D   W E   W I L L   N O T   P R O C E S S   Y O U R   O R D E R .   I F   Y O U   H A V E   A L R E A D Y   P A I D F O R T H E   P R O D U C T S ,   W E   W I L L   R E F U N D   Y O U   T H E   F U L L   A M O U N T I N C L U D I N G   A N Y D E L I V E R Y C O S T S C H A R G E D A S S O O N A S P O S S I B L E .
 
 
 
​18. YOUR RESPONSIBILITIES AND INDEMNITY
 
  • BY TRANSMITTING, POSTING ON OR SUBMITTING VIA THIS WEBSITE ANY MATERIALS YOU:
(I) WARRANT THAT YOU ARE OVER 18;
 
(II)  WARRANT ALL INFORMATION PROVIDED BY YOU TO US IS TRUE, ACCURATE AND UP TO DATE IN ALL RESPECTS;
 
(III)  WARRANT YOUR CONTRIBUTION IS YOUR OWN ORIGINAL WORK AND YOU HAVE THE RIGHT TO SUBMIT IT AND ASSIGN TO US ALL RIGHTS IN IT AND IT WILL NOT INFRINGE THE RIGHTS OF ANY THIRD PARTY OR BREACH ANY LAWS; AND
 
(IV) IRREVOCABLY WAIVE ANY MORAL RIGHTS IN YOUR SUBMISSION.
 
  • YOU HEREBY AGREE TO INDEMNIFY AND KEEP US INDEMNIFIED AND ANY OF OUR ASSOCIATED COMPANIES AND LICENSEES FROM AND AGAINST ALL CLAIMS, DAMAGES, EXPENSES, COSTS AND LIABILITIES ARISING IN ANY MANNER FROM YOUR BREACH OF ANY OF THESE TERMS.
 
19. OUR RIGHT TO VARY THESE TERMS
 
  • WE AMEND THESE TERMS FROM TIME TO TIME. PLEASE LOOK AT THE TOP OF THIS PAGE TO SEE WHEN THESE TERMS WERE LAST UPDATED.
  • EVERY TIME YOU ORDER PRODUCTS FROM US, THE TERMS IN FORCE AT THE TIME OF YOUR ORDER WILL APPLY TO THE CONTRACT BETWEEN YOU AND US.
  • IF WE HAVE TO REVISE THESE TERMS AS THEY APPLY TO YOUR ORDER, WE WILL CONTACT YOU TO GIVE YOU REASONABLE ADVANCE NOTICE OF THE CHANGES AND LET YOU KNOW HOW TO CANCEL THE CONTRACT IF YOU ARE NOT HAPPY WITH THE CHANGES.
  • YOU MAY CANCEL EITHER IN RESPECT OF ALL THE AFFECTED PRODUCTS OR JUST THE PRODUCTS YOU HAVE YET TO RECEIVE. IF YOU OPT TO CANCEL, YOU WILL HAVE TO RETURN (AT OUR COST) ANY RELEVANT PRODUCTS YOU HAVE ALREADY RECEIVED AND WE WILL ARRANGE A FULL REFUND OF THE PRICE YOU HAVE PAID, INCLUDING ANY DELIVERY CHARGES.
 
20. YOUR FEEDBACK / COMPLAINTS
 
  • WE WELCOME YOUR QUESTIONS AND COMMENTS ON OUR TERMS, PRIVACY MATTERS AND OUR WEBSITE. SHOULD YOU HAVE SUCH QUESTIONS OR COMMENTS OR HAVE A COMPLAINT ABOUT HOW WE ARE USING YOUR PERSONAL DATA, PLEASE SEND AN E-MAIL TO INFO@CIGARSAUS.COM.AU
 
21. LAW AND JURISDICTION
 
  • THESE TERMS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH ENGLISH LAW. DISPUTES SHALL BE EXCLUSIVELY SUBJECT TO THE JURISDICTION OF THE ENGLISH COURTS.
  • TO THE EXTENT PERMITTED IN LAW, ANY CAUSE OF ACTION YOU MAY HAVE WITH RESPECT TO YOUR USE OF THIS WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ARISES.
  • IF ANY OF THESE TERMS OF SHOULD BE DETERMINED TO BE ILLEGAL, INVALID OR OTHERWISE UNENFORCEABLE BY REASON OF THE LAW OF ANY STATE OR COUNTRY IN WHICH THESE TERMS ARE INTENDED TO BE EFFECTIVE, THEN TO THE EXTENT AND WITHIN THE JURISDICTION IN WHICH THAT TERM OR CONDITION IS ILLEGAL, INVALID OR UNENFORCEABLE, IT SHALL BE SEVERED AND DELETED FROM THAT CLAUSE AND THE REMAINING TERMS OF USE SHALL SURVIVE AND CONTINUE TO BE BINDING AND ENFORCEABLE.
  • WE MAKE NO REPRESENTATION THAT THE MATERIALS IN THE WEBSITE ARE APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS AND OTHER COUNTRIES. IF YOU CHOOSE TO ACCESS THE WEBSITE FROM OTHER LOCATIONS OR OTHER COUNTRIES YOU DO SO AT YOUR OWN RISK AND CHOICE AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS IN THAT TERRITORY, IF AND TO THE EXTENT THAT LOCAL LAWS ARE APPLICABLE.
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22. DELIVERY
 
 
AUSTRALIA
 
  • FOR ORDERS UP TO $1,498, SHIPPING IS $25AUD.
  • FOR ORDERS AT AND OVER $1,499, SHOPPING IS COMPLIMENTARY.
  • ORDERS PLACED BY 2:30PM MONDAY TO FRIDAY WILL BE DESPATCHED THE SAME DAY.
  • SITUATIONS INCLUDING ACTS OF GOD, UNPREVENTABLE PERSONAL PROBLEMS, ETC. WILL CAUSE DELAYS.
  • ORDERS PLACED AFTER 2:30PM ON FRIDAY AND OVER THE WEEKEND WILL BE DESPATCHED ON MONDAY (EXCEPT PUBLIC HOLIDAYS).
  • SITUATIONS INCLUDING ACTS OF GOD, UNPREVENTABLE PERSONAL PROBLEMS, ETC. WILL CAUSE DELAYS.
  • ALL OF OUR PARCELS REQUIRE A SIGNATURE UPON DELIVERY.
  • ALL ORDERS AND DELIVERY TIMES ARE SUBJECT TO STOCK AVAILABILITY.
  • THE PRICES OF THE PRODUCTS WILL BE AS QUOTED ON OUR SITE AT THE TIME YOU SUBMIT YOUR ORDER.
  • SHIPPING TIMES ARE APPROXIMATELY 2 TO 6 WEEKS, DEPENDING ON CUSTOMS EFFICIENCY. WE DO OUR VERY BEST TO ENSURE SHIPPING IS AS FAST AS POSSIBLE.
  • WE TAKE ALL REASONABLE CARE TO ENSURE THAT THE PRICES OF PRODUCTS ARE CORRECT AT THE TIME WHEN THE RELEVANT INFORMATION WAS ENTERED ONTO THE SYSTEM.
  • PRICES FOR OUR PRODUCTS MAY CHANGE FROM TIME TO TIME, BUT CHANGES WILL NOT AFFECT ANY ORDER YOU HAVE ALREADY PLACED.
  • THE PRICE OF A PRODUCT INCLUDES CUSTOMS DUTY (WHERE APPLICABLE) AT THE APPLICABLE CURRENT RATE CHARGEABLE IN THE AUSTRALIA FOR THE TIME BEING. HOWEVER, IF THE RATE OF CUSTOMS DUTY CHANGES BETWEEN THE DATE OF YOUR ORDER AND THE DATE OF DELIVERY, WE WILL ADJUST THE CUSTOMS DUTY YOU PAY, UNLESS YOU HAVE ALREADY PAID FOR THE PRODUCTS IN FULL BEFORE THE CHANGE IN CUSTOMS DUTY TAKES EFFECT.
  • THE PRICE OF A PRODUCT DOES NOT INCLUDE DELIVERY CHARGES. OUR DELIVERY CHARGES ARE AS ADVISED TO YOU DURING THE CHECK-OUT PROCESS, BEFORE YOU CONFIRM YOUR ORDER.
  • OUR SITE CONTAINS A LARGE NUMBER OF PRODUCTS. IT IS ALWAYS POSSIBLE THAT, DESPITE OUR REASONABLE EFFORTS, SOME OF THE PRODUCTS ON OUR SITE MAY BE INCORRECTLY PRICED. IF WE DISCOVER AN ERROR IN THE PRICE OF THE PRODUCTS YOU HAVE ORDERED WE WILL CONTACT YOU TO INFORM YOU OF THIS ERROR AND WE WILL GIVE YOU THE OPTION OF CONTINUING TO PURCHASE THE PRODUCT AT THE CORRECT PRICE OR CANCELLING YOUR ORDER. WE WILL NOT PROCESS YOUR ORDER UNTIL WE HAVE YOUR INSTRUCTIONS. IF WE ARE UNABLE TO CONTACT YOU USING THE CONTACT DETAILS YOU PROVIDED DURING THE ORDER PROCESS, WE WILL TREAT THE ORDER AS CANCELLED AND NOTIFY YOU IN WRITING.
  • FOR ANY ALTERNATIVE OR SPECIFIC DELIVERY REQUIREMENTS, PLEASE CONTACT US VIA INFO@CIGARSAUS.COM.AU
 
​23. RETURNS
 
  • YOU ARE ENTITLED TO A FULL REFUND, IF THE TOBACCO PRODUCT IS FAULTY.
  • WE DO NOT PROVIDE REFUNDS IF THE PRODUCT IS NOT TO YOUR LIKING.
  • YOU HAVE 5 DAYS FOLLOWING RECEIVING YOUR PACKAGE TO PROCESS A REFUND.
  • REFUNDS CAN BE PROCESSED AT INFO@CIGARSAUS.COM.AU.
  • WE PROVIDE A REFUND ON THE PRICE OF THE CIGAR, LESS THE CUSTOMS DUTY. AS SUCH, YOU WILL RECEIVE A REFUND LESS THAN ORIGINALLY PAID.
  • WE PROVIDE A FULL REFUND FOR ACCESSORIES.
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ALL RIGHTS RESERVED © 2023
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